Two heads are better than one, as the saying goes. We believe three are even better, and our Director Shiroma knows that well. She joined Tailor Store 17 years ago to help our two founders with production and quality-related matters, and she has been with us ever since. Let us introduce her more properly.
Shiroma
Role in the company: Director
Years at Tailor Store: 17
Hi, Shiroma! How did you start your journey at Tailor Store?
I worked as a teacher at Humbuluwa Central College when my husband Nalin and Magnus founded Tailor Store back in 2003. Early on, there were some big production- and quality issues that needed solving as fast as possible, so I quit my job as a teacher to solve these issues. Afterward, I stuck around, and here I am, 17 years later, as Director for Tailor Store Sri Lanka.
Walk us through some of your daily tasks, will you?
I start my workdays by reviewing the daily production overview to make sure everything looks as it should. This also involves making strategic production decisions and identifying quality issues in the daily production in Maho and Alawwa. I am always available to support the different production departments when questions arise. I also work closely with our finance department on related financial matters.
What’s that one job task that you hold particularly close to heart?
That would be the work I do together with our Human Resources department on employee welfare and CSR-related projects. I also value working with operators and supervisors in production to resolve quality issues, as this has a direct impact on customer satisfaction.
What do you appreciate most about working at Tailor Store?
The friendliness between all employees, regardless of title or years with the company. Everyone is welcome here. I also appreciate that we strive to support the local community by hiring locally and contributing to a circular economy through donating or selling fabric waste for local businesses to use.
What daily challenges to you face in your role as director?
It’s always hard to make some decisions as I have to keep in mind that they will affect more or less all 500 people who work at different production levels. It can be hard to find a middle ground when making larger, operational decisions that involve both TSS and TSI. Overall having to make more significant decisions that affect many people is no easy task but necessary. I appreciate that we have such strong bonds within the company and between all employees, making these types of decisions easier to make.
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